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Cancellation / Deposit Policy
Customer acknowledges that all deposits made to reserve moving services with Northern Moving Systems are non-refundable once the reservation has been confirmed.
In the event the Customer cancels their scheduled move for any reason, the deposit paid will be retained by Northern Moving Systems. However, the Customer may apply the full deposit amount as a credit toward a future move with Northern Moving Systems for up to 24 months from the date of cancellation.
All cancellation requests must be submitted in writing via email to christine@movercustomerservice.com.
Deposits made for long-distance moves may only be applied toward a future long-distance move and cannot be transferred, converted, or applied toward local moving services.
To redeem the deposit credit, the future move must be scheduled within the 24-month period and is subject to availability, pricing adjustments, and applicable service terms at the time of rebooking.
Failure to reschedule and use the deposit within the 24-month period will result in forfeiture of the deposit credit.
By signing this agreement, the Customer acknowledges and agrees to this cancellation policy.
Please note that Northern Moving Systems is a moving company and a licensed interstate broker. Northern Moving Systems will coordinate and arrange for the transportation of household goods through FMCSA-authorized motor carriers when subcontracted. These carriers are independent and operate under their own published tariffs, which determine all estimated and final charges. Tariffs are available for inspection from the carrier upon reasonable request. All pricing, discounts, and service terms are subject to the specific motor carrier’s policies and availability.
DOT: 4216383 MC: 01629009 | DOT: 3202750 MC: 186835
DOT: 4216383 MC: 01629009 Please Note That a Properly Licensed Interstate Broker, Such As Northern Moving Systems and For All Sub Contracts Will Coordinate And Arrange For The Transportation Of Household Goods By An FMCSA Authorized Motor Carrier, Whose Charges Will be Determined By its Published Tariff. All Estimated Charges And Final Actual Charges Will Be Based Upon The Carrier’s Tariff Which Is Available For Inspection From The Carrier Upon Reasonable Request (*) 70% OFF On Tariff Rates.